Agua Hotels Sal Vila Verde

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About the property

Apartment was built in 2010. The property consists of 207 rooms. The property is made up of .This apartment complex is the perfect retreat for families and groups travelling together. There is air-conditioning in public areas. Guests may keep valuable items secure in the Apartment safe. There is a currency exchange on the premises. There is a cloakroom near the front desk. Lift access is available to guests for added convenience. The Apartment has a handy minimarket for any last-minute needs or forgotten toothbrushes. Guests can appreciate the convenience of the onsite shop. There is a beautiful garden for guest enjoyment. The Apartment offers a terrace for guest enjoyment. The Apartment has mobile phone coverage. The Apartment offers a medical service for guests' safety and convenience. The Apartment is wheelchair-accessible. Guests can make use of the Apartment 's bicycle hire service. Guests may take advantage of the on-site car park. Check-out is at 12:00. For parents' convenience, the Apartment offers a babysitting service on request. Guests will appreciate the convenience of the onsite car hire service. Guests can make use of the airport transfer service. Multilingual staff is available to help guests with any queries or service bookings. There is 24-hour security. Pets are allowed at this establishment. Large pets are allowed at this establishment.

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Popularity

7.5

Good

General

829

Tripadvisor 7/10

220

Booking 7.6/10

524

Expedia 7.8/10

Main services

Wi-fi

Beach hotels

Car park

24-hour reception

Included services

Car park

Non-included services

Wi-fi

* Some services may carry an extra charge.

Guest reviews

7.8/10 Good

Cleanliness8.4/10

Staff and Service7.6/10

Amenities7.4/10

Property conditions and facilities7.8/10

Neighborhood6.8/10

6 / 10

Vanessa

The pool bar staff were so unprofessional. Ignored people and laughed at me when I asked if they had the Cape Verdean Malta drink. They were so rude. I have never seen such bad costuner service in Sal before. The front desk staff we very nice and polite however. The place needs upgrades as the bathroom is old but was clean, the bed was unconfortble though and very loud at any movement. The place is generally is good. The bad part is that I booked this layover to work but was unable because they had no wifi for 24 hours and offered no solutions.

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11 Jan 2025

2 / 10

Neusa

Property needs to be updated and it was very filthy and customer service was horrible . I will never ever stay here or recommend anyone to.

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3 Jan 2025

4 / 10

Kossi

Overall, this is actually a pretty decent option. However, there is also some false advertising. The good: it is very close to Santa Maria and they have free shuttles to take you there. The property is huge with a beach close by and a grocery store on site. The apartment was huge with plenty of space, AC everywhere and very quiet. If you book a tour, they will not have an issue finding you for pick up. The food at the restaurant was really tasty. Once on site, the staff was very nice and helpful for the most part. The bad: they advertise free shuttle for the airport but they did not answer the three emails I sent prior to my arrival so I had to pay for the Taxi to the resort and although I requested a shuttle for departure, I had to pay for that too. Wi-fi barely works in the rooms although they advertise Wi-fi everywhere. They do not respond to emails. At my arrival, I was struggling with my bags and the staff who was walking me to my room just watched me struggled. I will not stay there again. I do not recommend. The beds are rock hard as well and there is no comforters or blanket for the beds.

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16 Nov 2024

10 / 10

Mohamed

The resort have couple of restaurants, a supermarket and a beach. You can take a bus or rent a car, but this is a walking distance from downtown. Overall value is excellent.

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7 Nov 2024

Information about the area

Ilha do Sal, Cape Verde

Sal is an island in Cape Verde. One thing can be found on Sal: sand. Deserts and dry valleys. But little oases, salt marches and dormant volcanoes also distinguish the appearance of the island. For many years, the island was a centre for salt mining, which is also where the name Sal (salt) comes from.

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What’s nearby

Viveiro, Botanical Garden & Zoo di Terra - 0.73 km
Funana Casa da Cultura - 2.07 km
Nazarene Church - 2.18 km
Parish of Our Lady of Sorrows - 2.19 km
Eliseu - 2.2 km
Fontona - 15.3 km

Getting around

(SID) Amilcar Cabral, Amilcar Cabral Intl, CV - 14.49 km

About accommodation

General

Air conditioning
Safety deposit box
Soundproof rooms
Family rooms
Heating
Minimarket on site
Paid WiFi
Non-smoking rooms
Facilities for disabled guests
Lift

Safety & security

Fire extinguishers
24-hour security
CCTV in common areas
Smoke alarms
Key card access
CCTV outside property

Activities

Beach
Live music/performance
Tennis court
Billiards
Snorkelling
Happy hour
Live sport events (broadcast)
Diving
Windsurfing
Children's playground
Tennis equipment

Services

ATM/cash machine on site
Room service
Car hire
Airport shuttle (additional charge)
Luggage storage
Shuttle service
Shuttle service (free)
Daily housekeeping
Fax/photocopying
24-hour front desk
Airport shuttle
Shuttle service (additional charge)
Laundry

Safety features

First aid kit available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals

Physical distancing

Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site
Special diet menus (on request)

Cleanliness & disinfecting

Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Use of cleaning chemicals that are effective against Coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

Food can be delivered to guest accommodation
Physical distancing in dining areas
All plates, cutlery, glasses and other tableware have been sanitized

Internet

Internet services
WiFi

Outdoors

Outdoor pool
Garden
Terrace
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Free parking
Parking
Private parking
Accessible parking
Street parking
Parking on site

Accessibility

Wheelchair accessible

Pool and wellness

Pool bar
Pool with view
Swimming Pool
Swimming pool
Sun umbrellas
Sun loungers or beach chairs
Kids' pool

Transport

Airport drop off
Airport pick up

Reception services

Invoice provided

Languages

Deutsch
English
Español
Français
Português

About the rooms

The accommodation has 192 rooms:

General

Air conditioning
Trash cans
Safety deposit box
Heating
Fire extinguisher
Tile/marble floor
Key card access
Smoke alarm

Services

Wake-up service

Room Amenities

Socket near the bed
Clothes rack

Bathroom

Body soap
Free toiletries
Conditioner
Bath or shower
Toilet paper
Shampoo
Toilet
Towels
Private bathroom
Bath
Bidet
Additional bathroom

Media & Technology

Satellite channels
TV
Telephone
Flat-screen TV

Food & Drink

Tea/Coffee maker

Kitchen

Kitchenette
Stovetop
Oven
Toaster
Washing machine
Microwave
Refrigerator
Wine glasses
Kitchenware
Dining table
Electric kettle

Outdoors

Balcony
Outdoor furniture

View

View

Living Area

Sofa
Dining area
Seating Area

Bedroom

Linen
Cots
Wardrobe or closet

Accessibility

Entire unit wheelchair accessible
Accessible by lift
Upper floors accessible by elevator

Pool and wellness

Pool towels

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free

Pool 2

Location

Outdoor

Access

Adults only

Cost

Free

Restaurants

Restaurante #1

Access for guests and visitors
Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Available in public areas

Connection type

Wi-Fi

Price

Additional charges may apply

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Note that beverage is not included in the half board option.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.